Accessibility statement
We aim at WCAG 2.2 Level AA. We have not had an independent audit, so this page says what we have done, what we know is not finished, and how to tell us when something blocks you.
The standard we aim at, and why
Cameroon has a general law protecting persons with disabilities and a legal definition of ICT accessibility, but no binding web accessibility standard that we could identify, and no reference to international standards such as WCAG. We have adopted WCAG 2.2 Level AA voluntarily, as the international benchmark.
It also happens to be the right engineering target for learners who study on mobile devices, on variable bandwidth, and on a grid that goes down. Semantic structure, real contrast, keyboard operability, text that survives 200% zoom and pages that work without JavaScript all make the site faster and cheaper to load as a side effect.
What we have done
- Every page works without JavaScript. The tabbed sections you see are an enhancement over an ordinary linear document: with scripting off, every section is simply present, in order, with its own heading.
- Decision-critical information is never behind a tab or an accordion. Price, dates, mode, certification and placement are in the key-facts panel at the top of every programme page, rendered in the HTML; the refund rules are on the fees and refund pages, never inside a tab.
- Tabs and accordions are keyboard operable with arrow keys, Home and End, carry the appropriate roles and states, and every tab is also a real link with a working anchor so a section can be shared or bookmarked.
- Visible focus on everything interactive, with a three-pixel outline that does not rely on colour alone.
- Printing works. A print stylesheet opens every tab panel and every accordion, so a printed page contains the whole document, which is useful if a parent or a sponsor wants the fee schedule on paper.
- Bilingual markup. The page language is set correctly and French content is marked as French, so a screen reader pronounces it properly.
- No motion by default. Nothing animates on scroll, nothing auto-plays, and a reduced-motion preference is respected.
- A skip link to the main content, and real headings in a real order.
What we know is not finished
We would rather list this than claim conformance we have not tested.
- No independent audit. We have tested with a keyboard, at 200% zoom and on a phone, but no accessibility specialist has reviewed this site.
- No screen reader testing with actual users. Markup correctness is not the same thing as being usable, and we have not done the second part.
- Wide tables scroll sideways on a phone. The week-by-week curriculum and the fee comparison are genuinely tabular and we have chosen a horizontal scroll over discarding the structure. It is announced to assistive technology but it is not ideal.
- No captions or transcripts on live session recordings yet. This is the gap that matters most and it is the one we are working on first.
- Physical accessibility of the campus is not yet documented here. Step-free access, doorway widths, toilet accessibility and parking to be surveyed and published.
Asking for an adjustment
Tell us what would help. Write to academy@smartsana.com, call the number in the footer, or use the notes field on the application form. We will reply within three working days and we do not require a diagnosis or a medical letter to make a reasonable adjustment.
Adjustments we can already make include extra time on assignments and the portfolio defence, materials in a different format, a quiet space at the campus, a note-taker for live sessions, and assessment in one language rather than two where the second would be a barrier rather than a skill gap. If we record anything about an adjustment, we record the adjustment and not a diagnosis; see the privacy policy.
If we do not fix it
Use the complaints procedure, which has published timescales and a route outside the academy. An accessibility complaint is not held against you in any way.